Enterprises with large, mobile-reliant workforces often struggle to control wireless costs. Even those with favorable contracts lose money on internal misuse, damaged/lost devices, or through international overages.
To address these common problems, we developed a web-based mobile expense management tool called EMM+™. This solution enables organizations to manage and track their enterprise wireless plans through a convenient, single-sign-on portal.
EMM+™ includes a variety of groundbreaking, cost-saving features
FORTUNE® 500 ENERGY COMPANY
A Fortune® 500 company with 1800+ devices issued with an invoice spend of $187K per month. The client was averaging $101 per month usage cost per device. Device split included with nearly 2000 devices. We were able to reduce their monthly spend by 43% through EMM+™.
With carriers, device activation can be a time-consuming hassle. EMM+™ simplifies the process and offers users step-by-step directions. Most can navigate the process in under two minutes. Plus, we work directly with carriers on behalf of our clients, meaning orders are executed latency-free. On top of that, the activation interface features simple controls and allows users to view and compare available devices – including tablets and air cards – and add on accessories.
Organizations often have trouble identifying opportunities for cost savings. Luckily, the business intelligence technology within EMM+™ makes up for these budgeting lapses by analyzing billing and inventory data and alerting users to hidden cost-cutting measures.
Billing & Inventory
Modern enterprises with large-scale wireless plans often experience billing mistakes and inventory issues, as they’re unable to keep track of paper bills and unmanaged devices. EMM+™ interacts with carrier systems to produce digital, downloadable statements and stores these in a centralized database. The system audits each bill against self-generated mobile usage numbers to look for over-billing to hold carriers accountable. The platform also inventories smartphones and tablets, including full usage history, so businesses can track and redeploy unused devices, saving them major money.
Even businesses with highly organized wireless billing methods find it difficult to grasp when, where and how often staff use their employer-provided devices. EMM+™ eliminates this issue by compiling usage data for every connected device every 24 hours. Users can log in and view up-to-date usage to quickly spot abuse or costly and rarely used services. EMM+™ also includes easy data visualization meaning users don’t have to scan confusing spreadsheets for money-saving data.
With carriers, employees in need of assistance must call into automated answering services and sometimes wait hours to interact with support personnel. Businesses that use EMM+™ receive complimentary help desk service. Plus, when they call in, they only talk to our support representatives. Additionally, users with system issues can submit trouble tickets.
Buy Your Own Device
Teligistics will handle the device fulfillment process for all carriers. This is an easy and quick step-by-step function within our portal. In addition, customers can have their employees buy their own device. You still own the plan but the equipment costs transfers to the employees. Another cost savings tool at your disposal.