In 1997, telecom experts met to discuss common problems facing organizations within their industry. They recognized that larger telecom carriers had the upper hand during the sourcing and billing process. In addition, they realized that many telecom companies incorrectly invoiced their customers for services and, in many cases, intentionally over billed them. Coming from the world of large telecom providers, these experts decided to form Teligistics to fight for customers that they knew had been exploited.
Teligistics first set out to protect its customers by helping price available services and consulting on current technology for their organization – a strategy that later served at the basis for company’s Telecom Market Intelligence benchmark database. However, customers still experienced costly invoicing issues, even after favorable sourced agreements.
With this in mind, Teligistics set out to develop an automated software solution that will empower enterprises over telecom companies and streamline the billing process. Teligistics built a rate comparison module that allowed organizations to easily compare their billed and contracted rates. This was later integrated this innovative technology into a sophisticated auditing and expense management system called TEAM™.
Teligistics has since obtained multiple patents for its groundbreaking telecom software. And, clients now see astronomical savings, with some experiencing operation cost reductions as high as 30-40%.
Even with its early success, the company continues to push forward, pushing technological boundaries and advocating for its clients through innovative, cost-saving solutions.