As the leader in Telecom Expense Management, Teligistics is continually in search of capable analysts, consultants and telecom billing experts to join our team. If you have specific telecom billing, auditing and related telecom experience please forward your resume to careers@teligistics.com.
Current Career Opportunities
Data Entry Clerk
Principal Duties and Responsibilities:
- Enters data by inputting alphanumeric information using an established procedure and through a detailed user interface.
- Maintains data entry requirements by following data program techniques and procedures.
- Verifies entered data by reviewing, correcting, deleting, or reentering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains customer confidence and protects operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information, Results Driven, Energy Level, Self Starter, Quick Learner. Knowledge of the Telecom industry is a plus but by no means a requirement.
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 3
Education Required: Work Experience can replace Degree (High School Diploma a MUST)
Overnight Travel: None
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave
To apply, email your resume (in doc, docx, or pdf formats) to careers@teligistics.com with the subject “Data Entry Clerk”.
Wireless Help Desk Analyst
Job Description:
The Wireless Helpdesk Analyst is responsible for wireless helpdesk support for all assigned accounts.
Principal Duties and Responsibilities:
- Maintain Customer Satisfaction across customer base.
- Interpret wireless needs and issues for corporate customer base.
- Ensure accuracy and entries of user accounts within the Teligistics database.
- Participate in reviews with all assigned customers.
- Process all Move, Add, Change, Disconnects, and ensure the accuracy of changes with the vendors.
- Perform wireless activations, upgrades, troubleshooting, and existing operational process initiatives to identify customer savings and continued cost management for all assigned accounts. Submit updated entries in ticketing system.
- Research and correct audit discrepancies.
- Maintain organized and timely responses for related transactions and communications for each end user.
- Other duties as assigned.
Skills/Qualifications:
- 3 to 5 years’ experience in the Wireless Telecommunication industry.
- Strong and proven abilities in understanding of Wireless concepts and troubleshooting theories.
- Previous experience in MS Word and Excel.
- Must possess strong organizational and technical skills.
- Must be able to communicate and present complex information to leadership in a clear and concise manner.
- Experience in handling multiple priorities and operate independently in a fast paced, deadline driven, and matrix environment.
- Ability to maintain to build and maintain rapport with cross functional teams.
- Demonstrated Proficiency in Microsoft office products. Proficiency in Excel is a must.
- Strong analytical ability.
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 3
Education Required: Work Experience can replace Degree (High School Diploma a MUST)
Overnight Travel: None
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave
To apply, email your resume (in doc, docx, or pdf formats) to careers@teligistics.com with the subject “Wireless Help Desk Analyst”.
Telecom Billing Analyst
Job Description:
The Telecom Billing Analyst is accountable and responsible for accurate and timely processing, audits, documentation, vendor communication and payment management of all Client accounts.
Principal Duties and Responsibilities:
- Comprehensive and thorough review, audit, documentation, database updates and payment processing for all assigned vendor invoices within required timeline.
- Submit timely, well documented disputes to vendor for erroneous billing via the standardize dispute process. Document, track and follow up on all submitted disputes with vendor to ensure timely resolution and associated follow through to invoice adjustments. Develop and maintain comprehensive tracking and documentation of disputed amounts for each vendor account via the detailed dispute tracking log.
- Proactively identify missing accounts from vendor to avoid disconnect or service interruption notices.
- Maintain organized and timely filing of all invoices and related transactions and communications for each assigned vendor account.
- Other duties as assigned.
Skills/Qualifications:
- 3 to 5 years in Accounting or Finance, audit or finance experience in telecommunications and/or cost accounting.
- Strong and proven abilities in understanding cost accounting and audit concepts.
- Working knowledge of telecommunications tariff cost structures, LEC, CLEC and IXC carrier billing and associated interconnection products.
- Must possess strong organizational and technical skills necessary to effectively perform within a highly complex and detailed work area.
- Experience with and understanding of vendor Customer Service Records (CSR’s) is required. Ability to read and understand vendor invoices and the various voice and data USOC products billed. Familiarity with GL codes.
- Demonstrated Proficiency in Microsoft office products. Proficiency in Excel is a must.
- Strong analytical ability.
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 3
Education Required: Work Experience can replace Degree (High School Diploma a MUST)
Overnight Travel: Some
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave
To apply, email your resume (in doc, docx, or pdf formats) to careers@teligistics.com with the subject “Telecom Billing Analyst”.
Telecom Account Manager
Job Description:
The Telecom Account Manager is accountable and responsible for accurate and timely processing, MACD, audit, documentation, vendor communication and payment management of all assigned network cost accounts.
Principal Duties and Responsibilities:
- Comprehensive and thorough review, audit, documentation, database updates and payment processing for all assigned vendor invoices within required timeline.
- Provide timely and accurate updates and audit review of vendor billing inventories to internal network inventories for assigned accounts. Identify and resolve all discrepancies including circuit counts, pricing, usage, taxing, and other ancillary charges prior to authorizing payment to vendor.
- Submit timely, well documented disputes to vendor for erroneous billing via the standardize dispute process. Document, track and follow up on all submitted disputes with vendor to ensure timely resolution and associated follow through to invoice adjustments. Develop and maintain comprehensive tracking and documentation of disputed amounts for each vendor account via the detailed dispute tracking log.
- Proactively identify missing accounts from vendor to avoid disconnect or service interruption notices.
- Maintain accurate coding to the general ledger for all cost components associated to vendor invoices.
- Process all Move, Add, Change, and Disconnect within required timeline.
- Maintain organized and timely filing of all invoices and related transactions and communications for each assigned vendor account.
- Other duties as assigned.
Skills/Qualifications:
- 3 to 5 years in Accounting or Finance, audit or finance experience in telecommunications and/or cost accounting.
- Strong and proven abilities in understanding cost accounting and audit concepts.
- Working knowledge of telecommunications tariff cost structures, LEC, CLEC and IXC carrier billing and associated interconnection products.
- Must possess strong organizational and technical skills necessary to effectively perform within a highly complex and detailed work area.
- Experience with and understanding of vendor Customer Service Records (CSR’s) is required. Ability to read and understand vendor invoices and the various voice and data USOC products billed. Familiarity with GL codes.
- Demonstrated Proficiency in Microsoft office products. Proficiency in Excel is a must.
- Strong analytical ability.
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 3
Education Required: Work Experience can replace Degree (High School Diploma a MUST)
Overnight Travel: Some
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave
To apply, email your resume (in doc, docx, or pdf formats) to careers@teligistics.com with the subject “Telecom Account Manager”.